We strive to keep shipping costs as low as possible for our customers – our new system seems the most equitable. As you add to your cart you should see the shipping total adjust as more weight is added. Under 1 pound we ship First Class, over one Pound switches to Priority.
Canada, Australia, Israel, New Zealand, Japan, Europe(many countries of)….and we keep adding more countries as requested. Just go to our cart and try the drop down menu to see if your country is included, if it is not – please send us an email.
Postage is determined by the weight of the entire order. Just click the calculate button in the cart and enter your country to see the total. Overseas we ship First Class by the US Post Office. The charges reflect our actual cost as we don’t markup shipping for profit.
International Shipping Policy :
We ship international orders by First Class Post, which only has tracking as far as the intended country. After that it is out of USPS’ hands and tracking is no longer available. It is then up to your country’s customs office and postal service to deliver it to you. Some countries charge customs fees for imported products, we have to control or access to this, it is the customer’s responsibility.
This means that if a package is lost, we will provide any proof we can that the package arrived to the intended country, but if it can’t be found, we will not replace it. That being said – for 20 years now, we have shipped 100’s of parcels to 49 countries – and have only lost 1 package in all that time.
49 Countries we’ve sent our tools to now, it’s an honor to connect with woodcarvers around the world!
Argentina, Australia, Austria, Belgium, Bolivia, Brazil, Bulgaria, Burma, Canada, Czech Republic, Chile, China, Columbia, Cuba, Denmark, Finland, France, Germany, Greece, Haiti, Holland, Hong Kong, Israel, Ireland, Italy, Jamaica, Japan, Korea, Malta, New Zealand, Norway, Poland, Portugal, Puerto Rico, Romania, Russia, Saudi Arabia, Serbia, Singapore, Slovenia, South Africa, Spain, Sweden, Switzerland, Thailand, Turkey, UAE, UK, USA……
Customs Fees: Some countries charge customs fees for imported products, we have to control or access to this, it is the customer’s responsibility.
All of our customer’s private information we hold in complete security (including email, phone, address) – we would never share these to any other entity for any reason.